Upgrade Your Design Org

Through consulting and masterclass offerings, Peter Merholz helps companies get the most out of their design organizations.

Whither UX Research?

A few years ago, we interviewed Jen Cardello for Finding Our Way, and she shared that her team (UX Research) is peered with “market research, behavioral economics, brand, and advertising research, and customer loyalty” in an independent Insights team. The idea was for research to avoid a functional bias, so that it couldn’t be “weaponized” by marketing or design.   And while UX Research is still typically found

To Lead Design, You Must Have an Agenda

That Vision Thing About a year ago, I distilled the conversations Jesse and I had been having with design executives on our podcast Finding Our Way into a post titled, “Design leadership is change management.” And the first element needed to drive change? Vision, which I defined as “an orientation, pointing the team in the right direction. Even better, it’s a destination to which people are being led.”

Consulting

Whether for 2 hours or 2 weeks or 2 months or 2 years, Peter adopts a consulting program that specifically meets your needs to help design organizations amplify their effectiveness. 

Read about how Peter can work with you.

Masterclasses

Peter has conducted training, both internally and at public events, for over 15 years. He has developed a set of workshops and structured conversations to help improve the operations of design organizations, and to improve practices of design leadership. 

Read about Peter’s masterclass offerings

Org Design for Design Orgs

The first book to help people understanding how to best establishing successful in-house design teams. Co-written by Peter Merholz and Kristin Skinner, and drawing on their experience from building Adaptive Path, and working in-house at such companies as Capital One, Groupon, Microsoft, and OpenTable. 

Covers subjects such as:

  • Organizational models for design teams
  • Recruiting and hiring designers
  • Professional development and career ladders
  • Design culture and collaboration with other
  • People management of designers 

Visit the website for Org Design for Design Orgs, including a blog with plenty of new thinking.